Terms and Conditions

    On most occasions, packages would be dispatched within 3 business days.

    It is the customer’s responsibility to ensure that the delivery details provided are correct and that the correct delivery option is chosen. Hiwi The Kiwi does not accept any liability for delays in delivery or non delivery where the delivery details supplied by the customer are incorrect or incomplete.

    Shipping and Packaging Fees
    New Zealand   NZ$2.50

    All prices are in New Zealand Dollars (NZD)

    Refund Policy
    At Hiwi The Kiwi, we take pride in our products and we are committed to doing our absolute best to ensure that our products are of a high standard.

    However if our products are damaged in transit or do not reach you in good condition please contact us immediately by email at  secretary@nzsportfishing.org.nz  or by phone  (09) 433 9648. We will endeavour to resolve any issue promptly and provide you with replacement product or a refund, as appropriate.

    However please choose carefully as we are not obliged to offer a refund or exchange if you have simply changed your mind.

    Security & Privacy Statement
    Hiwi the Kiwi is the youth program of New Zealand Sport Fishing Council.

    We respect the privacy of our members and customers. Your private and personal information will not be distributed or sold to any third parties.

    Your email address will only be used to:

    • Communicate with you from time to time.
    • Acknowledge receipt of your order
    • Confirm dispatch of your order and provide the courier ticket number
    • Email any correspondence relating to your order if required
    • Advise of new products, promotions and news

    However if you prefer not to receive any promotional emails or news, please email us at secretary@nzsportfishing.org.nz All donation and purchase payments are processed via Direct Payment Solutions an approved site for both Visa and Master Card.

    Postal Address:
    PO Box 93, Whangarei 0140. New Zealand

    Physical Address:
    78 Waiotu Road, Tapuhi / Hukerenui